#stc-panel,#stc-fab{font-family:Arial,Helvetica,sans-serif;box-sizing:border-box}
#stc-fab{position:fixed;right:20px;bottom:20px;z-index:2147483000;width:56px;height:56px;border:0;border-radius:50%;background:#b31b34;color:#fff;cursor:pointer;box-shadow:0 6px 18px rgba(0,0,0,.28);display:flex;align-items:center;justify-content:center;padding:0}
#stc-fab:hover{filter:brightness(1.05)}
#stc-fab svg{width:26px;height:26px;display:block}
#stc-panel{position:fixed;right:20px;bottom:88px;z-index:2147483001;width:min(380px,calc(100vw - 28px));height:min(520px,calc(100vh - 110px));background:#fff;color:#222;border-radius:14px;box-shadow:0 12px 40px rgba(0,0,0,.28);overflow:hidden;display:none}
#stc-panel.is-open{display:flex;flex-direction:column}
#stc-panel .stc-head{background:#b31b34;color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;flex:0 0 auto}
#stc-panel .stc-head h2{margin:0;font-size:16px;font-weight:700}
#stc-panel .stc-head p{margin:2px 0 0;font-size:12px;opacity:.9}
#stc-panel .stc-close{background:transparent;border:0;color:#fff;font-size:22px;line-height:1;cursor:pointer;padding:0 4px}
#stc-panel .stc-msgs{flex:1 1 auto;overflow-y:auto;padding:12px 14px;background:#f6f7f9;display:flex;flex-direction:column;gap:8px}
#stc-panel .stc-bubble{max-width:85%;padding:9px 12px;border-radius:14px;font-size:14px;line-height:1.35;white-space:pre-wrap;word-break:break-word}
#stc-panel .stc-bubble.user{align-self:flex-end;background:#b31b34;color:#fff;border-bottom-right-radius:5px}
#stc-panel .stc-bubble.agent{align-self:flex-start;background:#fff;border:1px solid #e3e5ea;border-bottom-left-radius:5px}
#stc-panel .stc-bubble.system{align-self:center;background:transparent;color:#777;font-size:12px;padding:4px 8px}
#stc-panel .stc-composer{flex:0 0 auto;border-top:1px solid #e8e8e8;padding:10px 12px 12px;display:flex;flex-direction:column;gap:8px;background:#fff}
#stc-panel .stc-meta{display:flex;gap:8px}
#stc-panel .stc-meta input{flex:1;border:1px solid #d2d2d2;border-radius:8px;padding:8px 10px;font-size:13px}
#stc-panel .stc-row{display:flex;gap:8px;align-items:flex-end}
#stc-panel #stc-message{flex:1;border:1px solid #d2d2d2;border-radius:10px;padding:10px 11px;font-size:14px;resize:none;min-height:42px;max-height:110px;font-family:inherit}
#stc-panel .stc-send{appearance:none;border:0;border-radius:999px;background:#b31b34;color:#fff;font-weight:700;font-size:14px;padding:11px 16px;cursor:pointer;white-space:nowrap}
#stc-panel .stc-send:disabled{opacity:.55;cursor:wait}
#stc-panel .stc-status{min-height:16px;font-size:12px;color:#666}
#stc-panel .stc-status.ok{color:#157347}
#stc-panel .stc-status.err{color:#b31b34}
#stc-panel .stc-img-btn{flex:0 0 auto;width:36px;height:36px;border:0;border-radius:0;display:flex;align-items:center;justify-content:center;cursor:pointer;background:transparent;line-height:1;user-select:none;padding:0}
#stc-panel .stc-img-btn:hover{background:transparent;opacity:.75}
#stc-panel #stc-image,#stc-panel .stc-img-btn input[type=file]{display:none!important;position:absolute!important;width:0!important;height:0!important;opacity:0!important;pointer-events:none!important;overflow:hidden!important}
#stc-panel .stc-attach-icon{display:block;width:22px;height:22px;object-fit:contain;pointer-events:none}
#stc-panel .stc-preview{position:relative;max-width:100%}
#stc-panel .stc-preview[hidden]{display:none!important}
#stc-panel .stc-preview:not([hidden]){display:inline-block}
#stc-panel .stc-preview img{display:block;max-width:160px;max-height:120px;border-radius:10px;border:1px solid #ddd}
#stc-panel .stc-preview-clear{position:absolute;top:-8px;right:-8px;width:22px;height:22px;border:0;border-radius:50%;background:#333;color:#fff;cursor:pointer;line-height:22px;font-size:14px}
#stc-panel .stc-msg-img{display:block;max-width:100%;max-height:220px;border-radius:10px;margin:0 0 6px;cursor:zoom-in}
#stc-panel .stc-preview img{cursor:zoom-in}
#stc-panel .stc-cap{margin-top:4px}
#stc-panel .stc-bubble.user .stc-msg-img{background:#fff}
.stc-lightbox[hidden]{display:none!important}
.stc-lightbox{position:fixed;inset:0;z-index:2147483020;background:rgba(0,0,0,.84);display:none;align-items:center;justify-content:center;padding:20px;cursor:zoom-out;box-sizing:border-box}
.stc-lightbox.is-open{display:flex}
.stc-lightbox img{max-width:min(96vw,1100px);max-height:90vh;border-radius:10px;box-shadow:0 12px 48px rgba(0,0,0,.45);cursor:default;object-fit:contain}
.stc-lightbox-close{position:absolute;top:14px;right:18px;width:40px;height:40px;border:0;border-radius:50%;background:rgba(255,255,255,.18);color:#fff;font-size:28px;line-height:40px;cursor:pointer;padding:0}
.stc-lightbox-close:hover{background:rgba(255,255,255,.3)}
body.stc-theme-bclc #stc-fab,
body.stc-theme-bclc #playnow-floating-chat{
  width:70px;height:75px;border-radius:0;background:transparent!important;box-shadow:none;
  background-image:url('/_ext/bclc-chat-fab.png?v=1')!important;
  background-size:contain!important;background-repeat:no-repeat!important;background-position:center!important;
}
body.stc-theme-bclc #stc-fab svg,
body.stc-theme-bclc #playnow-floating-chat svg,
body.stc-theme-bclc #stc-fab img.stc-fab-icon,
body.stc-theme-bclc #playnow-floating-chat img.stc-fab-icon{display:none!important}
body.stc-theme-bclc #stc-panel .stc-head,
body.stc-theme-bclc #stc-panel .stc-send,
body.stc-theme-bclc #stc-panel .stc-bubble.user{background:#9936D2}
body.pn-cam-hide-fc-launcher #fc_frame,body.pn-cam-hide-fc-launcher .fc-widget-normal,body.pn-cam-hide-fc-launcher iframe.fc-widget-normal{display:none!important;visibility:hidden!important;pointer-events:none!important}

#stc-panel input,#stc-panel textarea,#stc-panel button,#stc-panel label,#stc-panel img{max-width:100%;box-sizing:border-box}
#stc-panel .stc-row{position:relative;z-index:1}
#stc-panel #stc-message{min-width:0}
#stc-panel .stc-send{flex:0 0 auto}
#stc-panel .stc-preview-img:not([src]),#stc-panel .stc-preview img[src=""]{display:none!important}